You deploy the technology. We make sure the organization adopts it.
Titan Change partners with Microsoft integrators to deliver the organizational change work that turns a technically complete rollout into measurable business value.
Engagement Models
Titan Change is an organizational change management firm operating in Canada and the United States. For 20 years we have helped organizations absorb technology change: the communications, the training, the sponsor engagement, the resistance, the measurement. We do not sell infrastructure, we do not resell licences, and we do not pursue the technical scope your firm already owns.
We deliver complete Microsoft workplace engagements — Copilot for Microsoft 365, SharePoint Online, Teams, Teams telephony, Windows 11 and more — from readiness assessment through deployment planning to sustained adoption. Where your team leads the technical build, we run the organizational workstream in parallel. Where you need the whole organizational workstream covered, we can deliver the adoption end to end alongside your team.
The difference is where we concentrate. Most Microsoft engagements are scoped to technical completion: the tenant is configured, the licences are assigned, the rollout is signed off. What follows is the part that decides whether the client renews — whether people actually change how they work. That is the work we specialise in, and it is the work most often left unowned.
Take on adoption-heavy engagements without carrying change consultants on your bench between deals. We scale up for the engagement and stand down when it closes.
Adoption shortfalls surface late, usually at renewal, and they attach to whoever deployed the technology. We make adoption a measured workstream from week one rather than a hope.
20 years of Microsoft workplace transformation, condensed into a structured methodology — stakeholder analysis, impact assessment, sponsorship roadmaps, communication planning, readiness measurement — rather than assembled per engagement.
We instrument adoption against defined success metrics and report on it. Your client sees time saved and behaviour changed, which is what turns a project into the next project.
Fully bilingual delivery across Canada and the US — training, communications, executive materials. For engagements with Quebec operations and their French-language requirements, this removes a constraint most national partners have to subcontract anyway.
Engage any capability independently, or the full sequence as a complete adoption workstream.
These capabilities apply across the Microsoft workplace stack — Copilot for Microsoft 365, SharePoint Online, Teams, Teams telephony, Windows 11 migrations and more, and the platform changes that follow them.
We appear as your named change management specialist. The client knows we are involved and sees the specialisation as evidence of a properly resourced engagement. You hold the prime contract and the commercial relationship.
Best when: the client is sophisticated enough that specialist depth strengthens your proposal.
Your team runs the technical workstream, ours runs the organizational workstream, against one integrated plan and one steering committee. Both firms are visible to the client; scope boundaries are agreed before kickoff.
Best when: the engagement is large enough that parallel workstreams beat sequential phases.
We equip your consultants or the client's change team rather than deploying ours — methodology, templates, tooling and coaching so your team or the client's change team delivers the adoption scope themselves, with us available for escalation.
Best when: you or the client intend to build the capability in-house and want a running start.
Short-notice delivery capacity when your bench is committed and a client will not wait. [Typical mobilisation: X business days.]
Best when: a deal is at risk on timing rather than on scope.
Partner rates are agreed per engagement and structured to protect your margin. We do not publish a rate card, and we do not approach your clients directly.
It is what the firm has done for 20 years, long enough to have developed our own methodology rather than licensing someone else's.
Stakeholder analysis, impact registries, sponsorship roadmaps, adoption measurement. Our engagements produce structured, auditable evidence of adoption in real time rather than a closing deck and an assurance.
Training, communications and executive materials in English and French, delivered by the same team rather than subcontracted on.
We are brought in for the adoption scope and we stay in it. Your client relationship remains yours, during the engagement and after it.
A 30-minute call is enough to establish whether there's a fit. Tell us the kind of engagements you deliver and where adoption scope tends to fall out, and we'll tell you plainly whether we're the right partner for it.
Choose a slot and tell us a little about your delivery model. A few details up front means the call is about substance rather than discovery.
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